Perfect if you are a:
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- stay at home parent
- college student looking for extra income
- in between jobs and need immediate, reliable income
- have other life commitments or priorities, and can’t commit to a long term, full time 9-5
If you love talking to people but can’t stand the thought of leaving the comfort of your own home, this is the chapter for you! I’ve compiled a select list of companies almost always hiring remote customer service reps.
Never had a customer service job before? No college degree? No worries 🙂 Most of these positions do not require much (if any) related work experience or a university degree.
I recommend rewriting your resume using this skills-based format. Skills-based resumes are great for career transitions because they highlight the skills you learned in your past jobs that are applicable to your new position. Also, check out this article for more awesome tips on how to land your first customer service job!
If you’re not comfortable on the phone, no worries! Some of the companies listed here hire live chat agents too (that’s typing, not talking – hehe).
Last but not least – if you’re not a big “people person”, don’t worry…I’ve included a handful of entry level search engine evaluation jobs in this chapter just for you 😉
Kelly Connect employees provide phone and chat support for customers experiencing technical issues with their devices. Depending on the position, you may be required to get a landline (does anybody seriously have those anymore?!). Starting pay at Kelly Connect is between $10 and $14 an hour, with benefits (hurray!).
Here’s what an employee of the company had to say:
“I really enjoyed working at KellyConnect! Your supervisors and team leads work tirelessly to ensure your success, the pay (for my area at least) was great and so were the benefits/bonuses! I will say that the department I worked in could get super stressful at times but our team – more like a family – was always there to encourage each other and help us push through any obstacle.”
Click here for more deets on working with Kelly Connect!
Alchemic Dream provides community, social media, and other management services for the gaming industry. They offer a wide range of remote positions – three of which are in customer support. Pretty awesome that they offer specializations in phone support versus email/chat, so you can choose whatever tickles your pickle.
Besides support, they also have positions available in sales, community management, social media, admin, and web design. If you don’t see a position in your language or profession on their website, they still encourage you to send your resume.
In a review of the company, an employee said:
“[Managers are] good at keeping you in the loop about assignments and are friendly… The hardest part of course is dealing with some customers, typically though it’s not bad at all. The best part is being able to work from home.”
Many of the positions – especially those in customer support – don’t require experience. Woohoo! Although if you have some background /knowledge related to gaming that definitely couldn’t hurt 😉
Appen is a company that uses data collected from humans to improve artificial intelligence of machines. They contract remote workers to evaluate social media and web searches, read and record short phrases, transcribe audio, and a bunch of other things that can be done from your couch in your pajamas! Living the dream baby.
Typically an Appen worker gets between 1-4 hours of work per day, 5 days a week, and make anywhere from $10 to $14 an hour. However, many Appen workers have said in their reviews of the company that 1 to 4 hours of work was not always available, so this probably isn’t a job you can rely on for regular monthly income.
A Reddit user who works for Appen said that the pay is:
“very good considering the simplicity of the work.”
If working for Appen sounds like your cup of tea, click here to learn more!
WTW: Saw several Australians on Reddit working for Appen, so they do hire outside the US, but couldn’t confirm which other countries they hire in.
Want more hand-picked, customer service and other types of gigs requiring little to no experience? Get Remote Much Premium here, now! (Currently on sale for 40% off)
